Support

Something not working, or a question about truelo? We're a small team and we read every message.

Get in touch

Email trueloapp@gmail.com — we usually reply within one business day.

To help us fix things fast, include:

• your Slack workspace name,
• what you were doing and what happened,
• a screenshot if it's a UI issue.

Billing & cancelling

Manage your plan, update your card or cancel any time from Settings → Billing in the app. Cancelling keeps your access until the end of the current period.

Your data

You can download your own data from Settings, and admins can remove a person or delete the whole organization. For anything else, see our Privacy Policy or email us.

Status & security

Found a security issue? Please email trueloapp@gmail.com with the details rather than posting publicly — we'll get on it quickly.